(Click for a newer version) A few weeks ago I spent time with an individual to implement our "24 and Out" email best practice. When we started there ...

Email Causes Meetings? Let’s say you are a major corporation about to invest millions of dollars in a new mission-critical tool and infrastructure that every employee will use. ...

The Filter Ate My Email I don’t know if you received my last email. Unfortunately, you have the same uncertainty with emails that you send to your project ...

Did You Get My Message? You have a problem -- part of your team didn't get the message. Perhaps the message was not important, but what if it ...

We all know people who save every remnant of their life and stuff it away in some corner of their basement, garage or attic. Today, those remnants include email.  ...